Garnet WhatsApp CRM
The conversation is the pipeline.
Garnet CRM turns your WhatsApp and Instagram chats into orders, payments and repeat customers — with AI that replies, qualifies, and follows up while you run the business.
Your own private instance · Your data, your database · White-label ready
Live product demo
Built for businesses that run on WhatsApp
- 19
- Native integrations
- 25+
- Automation triggers
- 8
- AI models supported
- 16
- Prebuilt automation recipes
Product facts, not projections
The problem
Your team is drowning in tabs.
WhatsApp on the phone. Excel for orders. A notebook for dues. Leads die in the gaps.
Leads go cold in hours
Enquiries land at 11pm. Replies go out at noon. The customer already bought elsewhere.
Five tools, zero visibility
Chats in WhatsApp, orders in Excel, payments in another app. Nobody sees the full picture.
Follow-ups live in someone's head
“Bhaiya, kal pakka” — noted nowhere, followed up never.
Manual everything
Typing the same price list 50 times a day is not a sales strategy.
Dues pile up quietly
Outstanding payments tracked on paper until they become bad debts.
The owner is the bottleneck
Every quote, every discount, every reply waits for one person's phone.
Finally. A CRM that works like AI.
CRMs were built for data entry. Garnet was built for conversations.
Traditional CRMs make your team feed them. Garnet feeds itself — from the chats you're already having.
The product
One platform. Every operation. Zero switching.
Everything below is the real product — recreated pixel-for-pixel.
Multi-number inbox with AI replies, voice notes and payment links in-chat.
Core features
Not features. Superpowers.
Every block below ships in the product today — no roadmap promises.
AI that answers before you wake up
The bot builder greets, qualifies, quotes and hands off to humans — in English or Hinglish, in your tone.
A photo becomes a product
Snap a product photo; AI writes the name, category and description. Sync it straight to your Meta catalog.
Money moves in the chat
Send a Razorpay UPI link mid-conversation. Payment reconciles itself. Invoice PDF follows.
Leads score themselves
Every conversation gets 0–100 with HOT/WARM/COLD, churn risk and reorder predictions.
Follow-ups that never forget
Ladders nudge silent customers, chase pending dues, win back lost deals — automatically.
Your accountant will smile
Two-way Tally ERP sync. Ledger, dues aging, statements — the CRM speaks GST.
AI automation
Build automations like you'd explain them.
25+ triggers. 12 actions. Conditions, waits and human approvals in between.
trigger
Customer sends voice note
WhatsApp · 0:23
ai
AI transcribes & extracts order
50 pcs · Cotton Kurti
action
Draft order created
#ORD-1042 · ₹17,000
approval
Manager approves
One tap
action
Payment link sent
Razorpay UPI · 50% advance
action
Invoice + follow-up
GST PDF · thank-you ladder
Integrations
Plays well with your stack.
Native connections. No middleware. No per-zap pricing.
WhatsApp Business
Messaging
Instagram / Messenger
Messaging
Meta Ads
Meta
Meta Catalog
Meta
WhatsApp Spend
Meta
Razorpay
Commerce
Tally ERP
Commerce
Billing / Reports
Commerce
Website Widget
Commerce
Anthropic Claude
AI
OpenAI
AI
Google Gemini
AI
OpenRouter
AI
DeepSeek
AI
xAI Grok
AI
Mistral
AI
Together AI
AI
Voyage AI
AI
Resend
Infra
Cloudflare R2 / S3
Infra
Analytics
Know today. Not at month-end.
Every message, order and rupee feeds live dashboards — with a report builder and scheduled email digests.
Revenue
₹18.4L
+22% vs last month
Leads by source
412
WhatsApp 68% · Instagram 24%
Pipeline conversion
31%
enquiry → paid order
Ad ROAS
4.7×
Meta Ads attribution
WhatsApp spend
₹9,240
this month · estimated
AI cost
₹1,180
68% conversations AI-handled
Pricing
Simple pricing. Your own instance. No per-lead tax.
Every plan runs on a private instance with its own database — your data never co-tenants with anyone.
Starter
For small teams moving off the notebook.
- 3 seats
- 2,000 WhatsApp messages/mo
- 500 contacts
- Unified inbox (WhatsApp + Instagram)
- AI assistant & bot builder
- Catalog, orders & GST invoices
Pro
For businesses ready to run on autopilot.
- 15 seats
- 25,000 WhatsApp messages/mo
- Unlimited contacts
- Everything in Starter
- Visual automations builder
- Meta Ads dashboard & ROAS
- Developer API & webhooks
- Tally ERP two-way sync
Enterprise
For brands that need it their way.
- Unlimited seats & volume
- White-label branding
- SSO / OIDC + SCIM provisioning
- Dedicated instance & database
- Priority support
All prices are placeholder launch pricing — final pricing at demo.
What's a missed enquiry worth?
Move the sliders. See what leaks.
₹9.6L
recovered revenue per month
That's the Pro plan, paid for in
137×
FAQ
Questions? Good.
The ones every serious buyer asks.
Ready to run your business on one platform?
Book a 20-minute demo. Bring the 8 tools you're paying for — we'll show you what replaces them.
See it on your own numbers
Tell us what you sell. We'll show you what Garnet would do with it.